Field Notes

logo above “AI for MSP QBR Preparation” with a person and AI devices on a dark background
By Tim Hickle August 7, 2026
Learn how MSPs can use AI to generate instant QBR summaries and handle escalation calls confidently using unified client data and repeatable workflows.
Lemhi logo with smiling camel and text: “Data Quality Your MSP’s Competitive Advantage”
By Tim Hickle August 5, 2026
Data quality is a competitive advantage for MSPs right now, but the window is closing. Learn what to do before clean data becomes table stakes.
By Tim Hickle August 3, 2026
Learn how a Copilot prompt library for MSP teams standardizes AI usage, accelerates adoption, and makes productivity gains measurable across your business.
Lenmi slide titled “Key AI Use Cases For MSPs” with a cartoon lion and glowing tech icons on dark background
By Tim Hickle July 31, 2026
Once your MSP data is centralized, AI stops being a demo and starts delivering. Here are five high-value use cases you can run today.
Cartoon goat holding a scale beside the text “Build vs. Buy” on a beige background
By Tim Hickle July 29, 2026
Before you build your own AI infrastructure, understand the three costs MSPs consistently underestimate. The math is clearer than you think.
Lemhi logo with cartoon lion and data flowing into a container on a dark green background, text “Preparing Data for AI”
By Tim Hickle July 27, 2026
Before AI tools can deliver reliable results for your MSP, your data needs structure. Here's how to clean, standardize, and prepare it the right way.
msp-microsoft-copilot-updates-news-feed
By Tim Hickle July 22, 2026
Microsoft Copilot updates land constantly. Here's how MSPs can stay current, advise clients confidently, and stop getting caught off guard by AI changes.
msp-ai-hackathon-internal-msp-ai-tooling
By Tim Hickle July 20, 2026
Learn how to run a four-week internal AI hackathon that moves your MSP team from tool access to genuine AI fluency, one reclaimed hour at a time.
Dark green slide with cartoon lion and text: “AI Acceptable Use Policies For SMB Clients”
By Tim Hickle July 17, 2026
Learn why an AI acceptable use policy is vital for SMB clients. Ensure governance & risk management in AI adoption with Lemhi.
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